It’s a wonderful course on the basics of Quality. It provides the details on what, why & how of quality and prepares a participant to understand and appreciate the importance of quality in whatever we do.
This is an online course with a flexibility to complete it any time between a week to 2 months. Since the course is presented in a distance learning mode, you have the liberty to learn at your place and at your pace. And you can still achieve the qualification.
The course access shall remain available to you even after you have completed it.
The course covers the following topics presented to you through a well written, graphic-rich course booklet (available online on your dashboard once you buy this course):
a) History of Quality
b) What, why & how of Quality
c) Quality Terminology
d) Quality Gurus & their philosophies
- American Gurus (Deming, Juran & Feigenbaum)
- Japanese Gurus (Ishikawa, Taguchi & Shingo)
- Western Gurus (Philip Crosby & Tom Peters)
- Comparison of the philosophies
The course material creates an interest for quality for the reader and prompts him/her to explore further into the wonderful topic of quality & TQM.
The course ends with a brief online quiz and results in a certificate of achievement for the participant.