As per Genichi Taguchi, ‘Quality’ is measured in terms of ‘loss’ to the society imparted by a product from the moment it is shipped. The loss factor encompasses losses both to the company as well as to the customer.
Taguchi’s concept of ‘Robust Design’ enables to identify at the design stage, the optimal settings to produce a robust product that can survive manufacturing time after time, piece after piece, and provide what the customer wants.
Learn about ‘Taguchi’s Loss Function’ and ‘Robust Design’ through this designer educational poster.
It is recommended to use this poster with all other posters in this series on ‘Quality Gurus’ to get a comprehensive overview of all quality philosophies by them.